Set up Custom Thank You Emails for Donors who Make Pledges

This article provides steps to set up custom thank you emails for pledges when setting up a fund.

A customized thank you email for a pledge can be set up and edited when the Giving Administrator sets up a new fund to thank donors for their pledges.

Here are the steps to set up a custom thank you email:

  1. From Giving go to Funds.
  2. Click on either New Online Fund or New Internal Only Fund. (Begin to set up fund.)
  3. Within the form, select I would like to customize pledge thank you emails.
  4. Click Preview to view email.The Giving Administrator can also send a customized thank you message.

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