Nothing found related to your search topic, please try search again.
Check the spelling of your keywords or trying using more general search terms.
54 Articles in this category.
-
A donor submitted a donation and wants a refund the same day, but why don’t I see the refund option?
959 Views 0 Likes
-
Are there any Giving resources I can download?
718 Views 0 Likes
-
Can I add an image or logo to my public Funds page?
651 Views 0 Likes
-
Can I customize the colors of OSV Hub to match my organization?
657 Views 0 Likes
-
Can I link an account from Directory to a new Managed Account?
654 Views 0 Likes
-
Can I print a tax statement for a self-managed account?
809 Views 1 Like
-
Can I set or change images for my Funds?
662 Views 0 Likes
-
Can you explain the data that the Online Giving Donors card is showing?
699 Views 0 Likes
-
Do I need to schedule a fund date?
697 Views 1 Like
-
Does a managed account have to use the default Managed Account Email Address?
700 Views 0 Likes
-
Does OSV Giving support multiple bank accounts?
825 Views 0 Likes
-
How can I add a managed donor account?
733 Views 0 Likes
-
How can I change the frequency of the Admin Summary?
677 Views 0 Likes
-
How can I customize my email invitation?
726 Views 1 Like
-
How can I find a pledge balance?
672 Views 0 Likes
-
How can I merge donor accounts?
820 Views 2 Likes
-
How can I re-send my email invitation?
644 Views 0 Likes
-
How can I see who has accepted my email invitation?
709 Views 0 Likes
-
How can I tell a self-managed account apart from a managed donor?
739 Views 1 Like
-
How can I view only mobile contributions given via Text to Give?
688 Views 0 Likes
-
How do I check for or enter envelope numbers for donors?
818 Views 0 Likes
-
How do I edit a fund?
686 Views 0 Likes
-
How do I invite new donors?
773 Views 1 Like
-
How do I match an Online Giving Family to a Directory Family?
653 Views 0 Likes
-
How do I pause a donor’s donation in Giving?
1019 Views 2 Likes
-
How do I put a fund in draft status?
703 Views 0 Likes
-
How do I reactivate an archived fund?
757 Views 0 Likes
-
How do I use the Reconcile Batches page?
757 Views 4 Likes
-
Is there a Campaign Report?
591 Views 0 Likes
-
Is there a report that shows who has paused or cancelled their donation?
662 Views 0 Likes
-
Is there a report that will show if a donor is giving weekly, monthly, one time, etc.?
702 Views 0 Likes
-
What are Gift Notes?
816 Views 1 Like
-
What do I look at for a bank deposit discrepancy?
788 Views 0 Likes
-
What does ‘New Gifts Created’ mean on the Giving Summary card?
917 Views 0 Likes
-
What does SAQ type A mean?
790 Views 0 Likes
-
What happens when a fund is archived?
762 Views 3 Likes
-
What is a Default Guest Envelope Number?
618 Views 0 Likes
-
What is a Fund?
702 Views 0 Likes
-
What is a managed account?
719 Views 3 Likes
-
What is a managed gift?
684 Views 0 Likes
-
What is an Active Donor?
856 Views 0 Likes
-
What is an External ID?
1048 Views 0 Likes
-
What is an Internal Only Fund?
753 Views 1 Like
-
What is the Offset Processing Costs Feature?
1183 Views 1 Like
-
What report should I run to manually post my donors’ contributions?
835 Views 0 Likes
-
What report should I use to reconcile my bank statement?
656 Views 0 Likes
-
What’s the difference between a managed account and a managed gift?
824 Views 0 Likes
-
Where does a donor see the fund description?
541 Views 1 Like
-
Why can’t a donor edit a payment method?
1186 Views 6 Likes
-
Why can’t I delete a payment method on file for a donor?
677 Views 0 Likes
-
Where can I find the Activity History card?
535 Views 0 Likes
-
Is there a time restriction on refunds in the Hub?
153 Views 0 Likes
-
What is an Account?
940 Views 0 Likes
-
Where are this family’s contributions?
731 Views 0 Likes