View Donor Responses to Additional Pledge Options in Directory

This article provides steps to view in Directory whether a pledge has donor responses to additional pledge options.

Staff can locate and view in Directory whether there are donor responses to additional pledge options associated with pledges.

Complete the following steps to view in Directory whether a pledge has donor responses to additional pledge options:

1. From Directory locate account by searching the name from either;

1a. Dashboard search or,

1b. Families and Members search.

2. Click on the account to open Family Detail page.

3. Select Contributions from the menu.

4. Scroll down to view Pledges.

A green checkmark icon indicates donors have responded to the additional Pledge Options associated with the pledge. Pledges without a donor response display a gray checkmark icon.

Click here for information on how to Update Additional Pledge Options in the Directory. Or here for more information about Additional Pledge Options in general.

Note* Visual steps are best viewed at full screen. Click Esc on your keyboard when you are finished viewing.

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