Reject and Refund a Religious Education Registration
This article provides steps to reject and refund a Religious Education registration with online / scheduled payments.
When a family completes a registration for Religious Education term online, the system records the registration in an unapproved state, so you can review the registration prior to admitting students. If the registration is accurate, you can Approve the Religious Education Registration; however, if the registration was made in error, you can reject the registration.
You can reject pay offline registrations, as well as registrations with online / scheduled payments. If only one online payment has been processed for a registration, rejecting the registration will automatically refund the payment. To reject registrations with multiple online payments, you must first refund the payments.
Note* Rejecting a registration cannot be undone.
Complete the following steps to reject and refund a Religious Education registration:
1. In Religious Education, go to Terms in the main menu.
2. Click the term name to view the Term Details page.
3. In the main menu, select Registration.
4. On the Registrations page, the Unapproved Registrations card alerts you to any unapproved registrations. Unapproved registrations are marked with a yellow warning bar in the Registrations card. Click the registration you want to review.
Note* to quickly find all unapproved registrations, toggle the filter buttons so that only the Unapproved button is selected
Reject Online / Scheduled Payment Registrations
5. On the Registration tab, click the ellipsis to view the drop-down menu.
6. In the drop-down menu, select Reject and refund Registration.
7. Enter Reject on the Reject Registration card to confirm your choice.
8. Click the Reject button.
Rejected registrations appear with a red warning bar on the registration card. You can click the rejected registration to view the details.
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