Total Address Quality

This article is about Total Address Quality (TAQ).

Our Sunday Visitor address management and mailing services can help you optimize your name and address lists for United States postal regulations.

We work closely with the United States Postal Service (USPS®) to anticipate changes and to implement procedures to meet regulations.

Total Address Quality (TAQ) is a multi-step process that includes several tools to scan, cleanse and modify address information into a format acceptable by the U.S. Postal Service.

Our series of processes virtually eliminate returned mail and keep your address list current, correct, and complete. In addition, our Intelligent Mail Barcode gives you the ability to track your mail through the United States Postal Service®.

OSV also proactively monitors reports on the progress of your mail, so your parish can be assured of on-time delivery.

OSV Hub PAF Renewal

How to Complete the PAF Renewal with OSV Hub

USPS Procedures

As OSV implements the TAQ solution we need your help complying with US Postal Service mandated procedures. There are three items that need your immediate attention:

  1. Complete NCOA form and provide to OSV
  2. Provide Non-Profit Authorization form to OSV
  3. Confirm return service information with OSV

Please refer to the “Important TAQ Information Letter for Customers” link we’ve provided below for more information how to complete this process. We can’t begin the process until we receive your responses. If you have any questions or need more information call 800-348-2886 or email us at

Important TAQ Information Letter for customers (.pdf)

NCOA™ Process Acknowledgement Form (.pdf)

NCOA™ PAF Instructions (.pdf)

NCOA™ Required Text Document (.pdf) Version 31: 04/4/12

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