Update the Expiration Date on a Payment Method
This article provides steps to update the expiration date on a payment method.
- From Giving go to Accounts.
- Locate the donor’s account by searching in Search All Accounts or Recent Activity.
- Click on the donor’s Account to view the details.
- Locate the Payment Methods card.
- Click on the specific Payment Method that needs updating.
- From the ellipses (3 vertical dots) select Update Expiration.
- From the side sheet update the month and/or the year of the credit card.
- Enter the updated Expiration date on the payment method.
- Click on Update to process.
Click here to find out how a donor updates the expiration payment method on their account.
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