Add or Edit a Custom Email Thank You Message
Table of Contents
This article explains how to add and edit a Custom Email Thank You Message on a fund.
A Custom Email Thank You Message can be added to the email that will be sent to the donor every time they submit a gift. The option to do this is available when creating a new fund or after the fact. The message can be edited, and the feature can be disabled, at any time.
Steps to Add or Edit a Custom Email Thank You Message:
1. From Giving go to Funds.
2. Select the desired Fund.
3. Click on the ellipsis (3 vertical dots) to view the drop down menu.
Note* Whether or not the Email Thank You Message is enabled can be seen on the Fund Detail Page.
4. Select Edit Email Thank You Message.
5. On the side sheet, check the box to Add an Email Thank You Message.
6. Enter or Edit the desired text (Basic formatting options are provided including the ability to add a link.)
7. Click on Save to process.
Note* Visual steps are best viewed at full screen. Click Esc on your keyboard when you are finished viewing.