How to Pay an Invoice
This article provides information on how to pay an invoice.
You must have Billing Administrator permissions to pay an invoice. If you have an invoice that is past due by at least 30 days you are prompted to pay it immediately.
Complete the following steps to pay an invoice:
1. From Billing go to Invoices.
Select an Invoice
2a. On the Unpaid Invoices card, either place a checkmark in box of the invoice you want to pay and click the Pay Selected button or,
2b. Click the Pay Now ($) icon at the end of the invoice you have selected.
Schedule a Payment
Note* The red triangle indicates the invoice is past due. If you have an invoice that is past due by at least 30 days it cannot be scheduled. It must be paid right away. There is no prompt available to schedule the past due payment.
3. Schedule a Payment Date. By default, the schedule payment date will be set to today’s date to pay immediately; however, you may schedule this to be paid at any time prior to the invoice’s due date.
Select a Payment Method
4. Select the Payment Method you would like to use. You have the option to Add a Payment Method as well.
5. Click on Pay Now button to pay the invoice.
Note* A confirmation email is sent to the Billing Administrator when a payment has been scheduled online. Payments submitted by 11:00 PM ET (Eastern Time) are processed the same day. Payments submitted after 11:00 PM ET (Eastern Time) are processed the next day.
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