Nothing found related to your search topic, please try search again.
Check the spelling of your keywords or trying using more general search terms.
55 Articles in this category.
-
A donor submitted a donation and wants a refund the same day, but why don’t I see the refund option?
830 Views 0 Likes
-
Are there any Giving resources I can download?
616 Views 0 Likes
-
Can I add an image or logo to my public Funds page?
564 Views 0 Likes
-
Can I customize the colors of OSV Hub to match my organization?
563 Views 0 Likes
-
Can I link an account from Directory to a new Managed Account?
553 Views 0 Likes
-
Can I print a tax statement for a self-managed account?
698 Views 1 Like
-
Can I set or change images for my Funds?
568 Views 0 Likes
-
Can you explain the data that the Online Giving Donors card is showing?
606 Views 0 Likes
-
Do I need to schedule a fund date?
594 Views 1 Like
-
Does a managed account have to use the default Managed Account Email Address?
600 Views 0 Likes
-
Does OSV Giving support multiple bank accounts?
715 Views 0 Likes
-
How can I add a managed donor account?
626 Views 0 Likes
-
How can I change the frequency of the Admin Summary?
573 Views 0 Likes
-
How can I customize my email invitation?
625 Views 1 Like
-
How can I find a pledge balance?
572 Views 0 Likes
-
How can I merge donor accounts?
704 Views 2 Likes
-
How can I re-send my email invitation?
547 Views 0 Likes
-
How can I see who has accepted my email invitation?
610 Views 0 Likes
-
How can I tell a self-managed account apart from a managed donor?
621 Views 1 Like
-
How can I view only mobile contributions given via Text to Give ?
592 Views 0 Likes
-
How do I check for or enter envelope numbers for donors?
706 Views 0 Likes
-
How do I edit a fund?
589 Views 0 Likes
-
How do I invite new donors?
670 Views 1 Like
-
How do I match an Online Giving Family to a Directory Family?
560 Views 0 Likes
-
How do I pause a donor’s donation in Giving?
882 Views 1 Like
-
How do I put a fund in draft mode?
602 Views 0 Likes
-
How do I reactivate an archived fund?
646 Views 0 Likes
-
How do I use the Reconcile Batches page?
640 Views 3 Likes
-
Is there a campaign report?
492 Views 0 Likes
-
Is there a report that allows me to see donors’ scheduled gifts?
759 Views 0 Likes
-
Is there a report that shows who has paused or cancelled their donation?
578 Views 0 Likes
-
Is there a report that will show if a donor is giving weekly, monthly, one time, etc.?
613 Views 0 Likes
-
What are Gift Notes?
682 Views 1 Like
-
What do I look at for a bank deposit discrepancy?
664 Views 0 Likes
-
What does ‘New Gifts Created’ mean on the Giving Summary card?
803 Views 0 Likes
-
What does SAQ type A mean?
676 Views 0 Likes
-
What happens when a fund is archived?
641 Views 1 Like
-
What is a Default Guest Envelope Number?
527 Views 0 Likes
-
What is a Fund?
594 Views 0 Likes
-
What is a managed account?
614 Views 2 Likes
-
What is a managed gift?
583 Views 0 Likes
-
What is an Account?
725 Views 0 Likes
-
What is an Active Donor?
720 Views 0 Likes
-
What is an External ID?
835 Views 0 Likes
-
What is an Internal Only Fund?
625 Views 1 Like
-
What is the Offset Processing Costs Feature?
1000 Views 1 Like
-
What report should I run to manually post my donors’ contributions?
707 Views 0 Likes
-
What report should I use to reconcile my bank statement?
534 Views 0 Likes
-
What’s the difference between a managed account and a managed gift?
706 Views 0 Likes
-
Where are this family’s contributions?
455 Views 0 Likes
-
Where does a donor see the fund description?
463 Views 1 Like
-
Why can’t a donor edit a payment method?
972 Views 5 Likes
-
Why can’t I delete a payment method on file for a donor?
575 Views 0 Likes
-
Where can I find the Activity History card?
443 Views 0 Likes
-
Is there a time restriction on refunds in the Hub?
63 Views 0 Likes